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OUR BACKGROUND

Naledi Funeral Planners (PTY) Ltd is a local funeral services provider with its Head Office at Sebothoane, Ha Mphuthing Hlotse in Leribe district. The company currently has a total of 13 branches – 6 in the northern region 6 central and 1 in the southern region. The expansion to Mohale’s Hoek, Quthing, Thaba-Tseka, Mokhotlong and Qacha’s Nek is underway. Naledi Funeral Planners (NFP) has a board membership of Eight (8) professionals, experienced in different skills in management and leadership. 

NFP was incorporated in 2012 but started its operations the following year (2013). The company as at 2021 has more than 100 permanent staff members and about 145 Sales Agents. NFP pledges to do what is right for its customers. We will achieve the best  results based on what is social, ethical and environmentally conscientious. Our clients expect nothing less from us, and we strive to deliver the highest levels of customer service and product excellence.

Curious to know more about our company? Have a look on here…

protecting you is our business

We provide all Basotho with affordable funeral policies that will bury your loved ones with dignity.

Vision:

To be the most preferred death care and funeral services provider

Mission:

  • To provide products and services that will facilitate the celebration of life of the departed.
  • To lead the industry in our services and to exceed customer expectations at all times.
  • To provide caring, personalized funeral, shipping and contemporary services tailored to families of all faiths and cultures.
  • To provide families mourning the loss of someone they loved with guidance, information, advice and care during the bereavement process.
  • To develop trust and lifetime relationships with families, community, our staff and suppliers.
  • To always be a family serving families in their time of need.
  • Objectives:

    • To satisfy the market need to offer a full time (24 hours) services.
    • To develop a client base requiring a team effort to satisfy clients requirements.
    • To improve customer service and deliver on time.
    • To Increase shareholder wealth through a business providing Basotho with dignified death care and funeral services by offering a one stop full end to end death care facility and funeral planning function.

    Respect

    Honor

    Dignity

    Responsiveness

    Reliability

    Empathy

    Fairness

    Professionalism

    Intergrity